Shopping Bag FAQs
What’s the difference between the paper and luxury shopping bags?
Paper shopping bags are everyday kraft bags with twisted handles, available plain or printed from 25 units with fast Sydney turnaround. Luxury shopping bags are premium, fully custom bags with upgraded finishes and handles, from 100 units.
What are the paper shopping bags made from?
FSC certified paper, 100gsm thick, with twisted paper handles for extra strength, in kraft brown or white. They’re kerbside recyclable with paper and cardboard.
What sizes do the paper bags come in?
| Size | Kraft Brown | Kraft White |
|---|---|---|
| Small | 160 x 265mm | 160 x 265mm |
| Medium | 200 x 290mm | 210 x 270mm |
| Large | 260 x 350mm | 260 x 330mm |
How fast do plain paper bags ship?
Plain bags ship next business day from our Sydney warehouse.
Can I get my logo printed on paper bags?
Yes, in full colour (logos or photos) from 25 bags. Select “YES – ADD MY LOGO”, upload your artwork, and we’ll send a proof before printing. A single printed sample is also available.
How long does printing take?
We email a PDF proof within 2–3 business days. After approval, 25–100 bags print in 3–4 business days, 250–500 in 5–6, and 1,000+ in 7–10. In busy periods allow a few extra days; if you have a deadline, tell us and we’ll let you know if a rush order is possible.
What customisation is available on luxury bags?
- Print: single colour or full colour
- Finish: matte, gloss or soft-touch
- Handles: rope, ribbon or die-cut
- Extras: foil stamping, embossing or debossing
Not sure what to choose? Our team will guide you.
What sizes do luxury bags come in?
Width x height x depth: 15 x 10 x 5cm, 20 x 15 x 8cm, 25 x 20 x 10cm, 30 x 20 x 7cm, 40 x 30 x 10cm and 50 x 35 x 10cm.
What is the minimum order and lead time for luxury bags?
From 100 bags. Standard production takes 2–3 weeks; rush orders can be done in as little as 1 week for a rush fee.
Can I return shopping bags?
Printed bags can’t be returned once printed. For plain bags, see our Shipping & Returns page or contact us.
Why buy from Hero Packaging?
Hero Packaging is a Sydney-based, Australian-owned, certified B Corp. Our B Corp certification covers how we run our whole business, from sourcing to customer care. Questions? Email hello@heropackaging.com.au or call (02) 8006 1283.
